At Accesoresin, operated by Avecttech Solutions, we aim to provide a smooth and hassle-free shopping experience. In this policy, “we,” “our,” and “us” refer to Avecttech Solutions, while “you,” “your,” and “user” refer to our valued customers. By completing a purchase on our platform, you agree to the return and refund terms outlined below. The following conditions explain how returns are handled for your convenience.
Eligibility for Returns
How to Initiate a Return
Step 1: Submit a Request
Email us your Order ID along with the reason for return at avecttechsolutions@gmail.com.
Step 2: Provide Supporting Images
For damaged, faulty, or incorrect items, attach clear photos to help us process your request efficiently.
Step 3: Follow the Provided Instructions
After reviewing and approving your request, we will provide the full return procedure.
We reserve the right to reject returns that do not comply with our policy.
Refund Process & Timeline
Once we receive the returned product, our team will verify it against the return conditions. You will be notified if the refund is approved or declined. Approved refunds will be processed to your original payment method within 5–7 business days. A confirmation email will be sent after the refund is completed.
Partial Refund Guidelines
If a returned item partially fails to meet the conditions—such as minor damage or missing packaging—a partial refund may be issued at our discretion.
Damaged, Defective, or Wrong Product
If you receive an item that is damaged, defective, or different from what you ordered, submit a return request within 48 hours of delivery. Please provide clear photos or videos of the issue via email so we can resolve it promptly.
Need Assistance?
For any questions or support related to returns and refunds, contact our customer service team at avecttechsolutions@gmail.com.
We appreciate your trust in shopping with Accesoresin and are committed to ensuring a positive experience every time.